- Shipping & Returns
Shipping & Returns
£4.00 Standard delivery 2-4 working days (signed for)
£8.00 Next day delivery (ordered before 2pm) (PLEASE NOTE ORDERS PLACED ON SATURDAY & SUNDAY WILL NOT BE SHIPPED UNSHIPPING & RETURNS
We currently offer delivery anywhere in the world. The prices listed below are per order NOT per item.TIL MONDAY AND WILL ARRIVE TUESDAY)
£8.00 Saturday Delivery (must order before 2pm Friday)
For all orders outside of the UK delivery is £14.00 (tracked and signed for)
We aim to delivery all orders within specified delivery times. For reasons beyond our control this may on occasions be longer. In the event you order an item which is out of stock when our website has not already informed you that the item is out of stock we will contact you by telephone or email as quickly as possible to notify you - you are entitled to cancel the order at this stage should the delayed delivery be inconvenient.
All orders will be delivered Royal Mail.
In the event the order arrives damaged i.e. there is visible damage to either the goods or packaging we ask that you refuse delivery and request it be sent back to us. We will then inspect the damage and have a replacement sent to you straight away.
All deliveries will require a signature from someone at the customer’s property. If a signature cannot be obtained a calling card will be left and the item/s will be returned to the depot, from which you will need to arrange for a re-delivery.
We reserve the right to cancel any order which is logistically too complicated to deliver and will treat this order as a cancelled order. A refund will be given if any monies have been paid.
Cancellation & Returns
In-line with the Consumer Protection (Distance Selling) Regulations 2000 you have a period of 14 working days in which you may cancel an order from the day after you receive the order. To cancel an order, you must contact us in writing or by sending an e-mail to firstname.lastname@example.org
We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy, as such these items may be returned to you at your expense.
In line with the Sales Of Goods Act if an item is deemed unfit for purpose, not as described or poor quality then you can return this to us within a period of 14 working days from the day after receiving the goods for a full refund.
If you wish to return Product(s) to us we will: Offer to send a replacement to you free of charge: Offer a credit to obtain a different item or refund you the full transaction amount.
We ask goods to be returned to us in the original packaging or similar. You do have a statutory duty throughout the cancellation period to take reasonable care of the items. Failure to do so can lead to action being taken to recover funds against consumers who have breached their statutory duty.
Refunds will be credited to your original method of payment, Items should be returned in a re-sellable condition i.e. in their original packaging, unworn, unwashed without perfume scent or deodorant marks and complete with their original labels. Failure to do this may result in the refund not being issued and the item being returned to yourself at your own cost.
Please note final sale items (anything with 15% off or more) cannot be returned to So Cliché Clothing.
If you wish to return your item we advise you do so via recorded delivery. This will ensure that your order reaches us safely and if it does get lost it can be traced and we can process your refund/exchange. However if you do choose to use a standard service which may mean your order cannot be tracked we cannot be held responsible for your lost order.
The information on this page should be used as a guide only - it does not constitute a legal agreement between us.
Our returns address is as follows:
in care of B.E webbe
So Cliché Clothing
Unit 3, First Floor
Please include a note with your return stating your name order number and reason for return. *PLEASE NOTE that any items in the sale section are considered final sale and will not be accepted for return unless faulty.
The above are So Cliché Clothing terms but please note this does not affect your statutory rights.
Company Name: So Cliché Clothing LTD
Place Of Registration: England/Wales
Company Registed Office: Harltey House, Unit 3 Hucknall Road Nottingham NG5 1FD
Company Registration Number: 9961853